Indonesia Integrates Digital Crime Reporting Between Ministry and Police
Indonesia is moving to accelerate the handling of digital crime by integrating reporting systems between the Ministry of Communication and Digital (Kemkomdigi) and the Indonesian National Police (Polri). The initiative responds to a rise in online fraud, illegal online gambling, and sexually based extortion cases. Through a new memorandum of understanding (MoU), the two institutions aim to streamline coordination, simplify complaint channels, and enable faster responses to public reports.
The agreement was formalised in Jakarta on 13 April 2026. According to an official statement from the ministry, the collaboration focuses on reducing administrative barriers and creating a more integrated reporting and response process. Further details are available in the ministry’s official announcement.
Integrated reporting to accelerate responses to digital crime
Minister of Communication and Digital Meutya Hafid said recent trends show a significant increase in digital crime, requiring faster and more coordinated intervention across government institutions. The new arrangement seeks to shorten the time needed to process public complaints and improve coordination between agencies responsible for cyber enforcement.
“Kami mencatat kenaikan penipuan digital yang cukup tinggi. Kami juga menerima banyak keluhan mengenai pemerasan berbasis seksual (sextortion) hingga judi online, yang masih menjadi PR. Mudah-mudahan dengan MoU ini, kami bisa menekan kasus-kasus tersebut dalam satu tahun ke depan,” — Meutya Hafid, Minister of Communication and Digital
The most significant change will be in operational workflows. Previously, coordination between institutions required formal correspondence processes that could slow responses. Under the new system, reporting and coordination will be streamlined through a more integrated mechanism designed to support quicker action once complaints are received.
Single command centre for public complaints
The two agencies also plan to simplify the public reporting process. Currently, Indonesians can submit complaints through multiple channels, including the emergency numbers 110 and 112. The government intends to integrate these systems so that reports can be handled through a unified command centre, enabling faster intake and response.
“Kami ingin 110 dan 112 digabungkan karena pada prinsipnya command center harus lebih efisien dan masyarakat yang ingin melakukan pelaporan bisa diterima lebih cepat,” — Meutya Hafid, Minister of Communication and Digital
Joint efforts on prevention, data protection and public education
Indonesian National Police Chief Listyo Sigit Prabowo said the agreement will enable faster and more coordinated action in addressing online crime. Authorities aim to reduce the number of victims by ensuring reports are processed promptly and enforcement measures can begin without unnecessary delays.
“Maraknya penipuan online, judi online, dan berbagai bentuk scam harus direspons dengan langkah yang lebih optimal. Kami ingin mencegah munculnya korban baru dan memastikan setiap laporan bisa ditindak lebih cepat,” — Listyo Sigit Prabowo, Chief of the Indonesian National Police
The collaboration will also cover public awareness initiatives, the security of the National Data Centre (PDN), and the development of joint operational procedures for cybercrime incidents. These measures align with broader national efforts to strengthen cyber resilience and institutional coordination, including initiatives highlighted in Indonesia’s push to strengthen national cyber resilience.
The integration of reporting and response systems reflects Indonesia’s wider digital governance agenda, which seeks to balance technological innovation with public safety and sovereignty in cyberspace, as discussed in ongoing national debates on innovation, ethics and digital sovereignty.
